PRIVACY POLICY

TopPaidSurveys is part of Search Professionals Limited. This privacy policy explains how we use any personal information that we collect about you when you use this website.

Topics/ content

• What information do we collect about you via this website?
• How does Top Paid Surveys use your information?
• Data retention policy
• Access to your information and how to remove or correct it
• If you have a complaint
• Lawful basis for processing your data
• How we protect your personal data
• Transfers of data
• Special categories of data
• Changes to our privacy policy
• How to contact us?

1. What information do we collect about you via this website?

1. Information for registration purposes

We collect information about you when you register with us to join companies that you select to participate in their survey panels. Website usage information is collected using cookies .

This information includes any details that you type in and submit such as:

• Name – first name, last name
• Title
• Gender
• Date of birth
• Postal address
• Email address

This information is needed by the survey companies to enable you to join their panels and then email you the appropriate surveys to participate in. Survey panel selection may be based upon one or more demographics e.g. age, gender and location

Without this data we are unable to help you to join their survey panels.

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2. Information to improve your experience on our website

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. This also saves you from re-entering information when you return to the site.

Most web browsers can be set to: prevent you from receiving new cookies; notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the ‘ Help’ facility provided with your browser.

If you do not want your visits to our website to be monitored in this way you can disable certain cookie functions as described below:

• If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but certain functions will not be available.
• Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of Internet browser programme your computer uses.

If your computer uses Microsoft Windows Explorer or Mozilla Firefox, you will need to follow these instructions after clicking onto this link www.allaboutcookies.org .

• Go to the heading "Manage Cookies".
• Click onto the option you prefer, either stopping cookies being installed, or notifying you of them.
• From the list provided, click onto the programme, which your computer uses. If this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" - an explanation of how to delete cookies will appear, then follow these instructions.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

IP Address

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites.

We do not use your IP address to identify you personally but these logs may contain unique identifiable information left by your computer.

We use IP addresses for the following purposes:

• To ensure that we are not receiving fraudulent registrations from the same IP address as evidence in the event of being challenged for sending unsolicited email. The IP address log would show that a registration took place on a given day.

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2. How does Top Paid Surveys use your information?

To help you to earn rewards or incentives from our listed survey companies

You provide us with your details using a form on our website. You select which market research companies you would like to carry out surveys for. With your consent, we then use your details to give you the opportunity to take part in their surveys and earn rewards and incentives by doing so as follows:

What happens when I submit my data?

After selecting the market research companies that you would like to join and before clicking on ‘Proceed to earn now’ you will be asked to confirm that you have read their and our privacy policies and that you agree to all parties’ terms and conditions.

When you click on ‘Proceed to earn now’your data is securely transferred to our data management system which is provided by Databowl Limited. Your data is stored on this system and forwarded securely to the company(ies) that you have selected (unless ii below applies). Databowl uses contracted third party subprocessors to deliver their services.

After this you will be contacted in one of two ways:

1. You will receive an email directly from the company or companies you have selected asking you to confirm that you wish to join their panel(s).
2. where the company does not have an email invitation process in place, we will send you an email on their behalf (this will be from register@toppaidsurveys.co.uk and clearly state the company or brand name that you selected). A link will enable you to confirm that you wish to join their panel(s).

In both cases you can decide not to continue by:

• not selecting any option to start
• clicking on unsubscribe.

Our selected survey companies

We have carefully selected a list of quality survey companies. All of the survey companies listed on TopPaidSurveys.co.uk are willing to reward you for taking part in their sponsored surveys. Our website explicitly shows the type of rewards and/ or incentives they offer.

We are constantly monitoring the survey companies that we have selected to ensure that people who participate in the online surveys are getting the best possible experience and are being rewarded for their time.

Are there any guarantees as to the quality of the survey companies listed on TopPaidSurveys.co.uk?

We are unable to offer any guarantees as to the quality of the survey companies that are listed with TopPaidSurveys.co.uk and are not responsible for your ongoing relationship with them once you have selected them from this website.

To keep you updated on TopPaidSurveys services

If you opt-in to receive updates from us, we will send you information about offers from new market research companies that we consider may be of particular interest to you. We will use your data to ensure that you only receive offers that are directly relevant to you. This may be based on a given market research company’s survey panel specific demographic requirements. These may include: age; location and/ or gender.

You have a right at any time to opt-out from this by unsubscribing from our emails or you can click here.

For contractual purposes

We retain the data that we have passed on to the survey companies that you have selected to verify this, if needed to fulfil our contract with them.

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3. Data retention policy

How long do we hold your data for?

We keep your personal data for no longer than is necessary for the purposes for which it is being processed. This is to reduce the risk that it will become inaccurate, out of date or irrelevant.

We ensure that your personal data is securely disposed of when no longer needed or you unsubscribe.

• If you submitted your details for selected survey companies only and have not opted in to receive further information from us about other market research companies, we will delete your record from our database on the last day of the month after you registered with us.
• If you also opted in to receive updates from us we will continue to email offers from market research companies until the time that you unsubscribe from one of our emails.

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4. Access to your information and how to remove or correct it

How do I find out what information you hold about me?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at privacy@toppaidsurveys.co.uk or write to us at the following address.

Search Professionals Ltd., The Barn, 1 West End, Whittlesford, Cambridge, CB22 4LX

Please include your name, phone number and postcode to validate your request. We will provide the information to you in CSV format within 30 days.

There is no charge for this service.

How do I correct any details that you hold about me that are incorrect?

We want to make sure that your personal information which we hold, is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate. Please email us at privacy@searchprofessionals.co.uk.

and include your name, phone number and postcode to validate your request. We will action the requested correction without delay.

How do I remove my details from your database?

To remove your information from our database, just send an email along with your name, phone number and postcode to privacy@searchprofessionals.co.uk. . If you receive an email from us there will be a link in the email which you'll be able to click to unsubscribe and remove your details from our database. We will action this without delay and erase all your information. An email confirmation will be sent to you.

What can I do if I object to your processing my data for marketing purposes?

You have a right to object to us processing your data for marketing purposes. You can notify us of this by emailing to privacy@searchprofessionals.co.uk. . We will stop processing your data as soon as we receive your request.

If you are based in the EEA

As we process the personal data of individuals in the EU and EEA, we have also appointed Ametros Ltd as our Data Protection Representative in those countries. By appointing Ametros Ltd, this means that you can contact them directly if you are based in these countries.

If you are based in an EU member state, or an EEA country, and you want to raise a question to us, or otherwise exercise your legal rights in respect of your personal data, you may do so by:

• sending an email to: gdpr@ametrosgroup.com
• mailing your enquiry to gdpr@ametrosgroup.com TOP
  
  

5. If you have a complaint

You have a right to lodge a complaint with the Information Commissioners Office if you are not satisfied with how we are handling any concerns that you have with your data. You can contact them here https://ico.org.uk/concerns/

If you are based in an EU member state or an EEA country, you have the right to make a complaint at any time to the relevant supervisory authority in the country where you live.

We would, however, appreciate the chance to deal with your concerns before you approach the ico or any other supervisory authority so please do contact us in the first instance.

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6. Lawful basis for processing your data

We rely on your consent to process your personal data. This means that we ask you to consent to any use of your data. This includes:

• Consent to forward the information that you enter to the survey companies that you wish to join so that they can contact you to ask you to complete your registration and therefore have a contract directly with you.
• Consent to us sending emails with offers from one or more research companies that are relevant to you. This is only if you opt in to that on using our service

You will be asked at the point of explicitly agreeing to use our service to confirm that you have read our privacy policy and agree to our terms and conditions before you go ahead.

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7. How we protect your personal data

Where is your data held?

• We hold your data on Databowl’s secure servers to enable us to complete the joining process for you.
• If you have chosen to receive marketing updates from us we use your data to to send you details of relevant new market research companies that you may wish to join.

How do we keep your data secure?

We take the security of your data very seriously from the outset. Our web address is HTTPS. (HyperText Transport Protocol Secure) This is the protocol used to access a dedicated, secure Web server. We use https:// as the prefix to our Web address rather than the common http://, so that your session is managed by a security protocol and the transmission of data is encrypted to and from the Web server.

Secure certificates (SSL Certificates) are in place. These are small data files that digitally bind a cryptographic key to an organisation’s details. These allow secure connections from a web server to a browser. SSL is used to secure the transfer of your data as follows:

• to www.toppaidsurveys.co.uk on our server
• from here to Databowl’s servers and
• on to the servers of the survey companies that you have selected.

Our dedicated server is protected by a firewall. Log in details are securely shared internally between employees.

Databowl takes data security very seriously and maintains commercially reasonable administrative, physical and technical safeguards to protect the security, confidentiality and integrity of your data. These safeguards include encryption of data in transmission (using SSL or similar technologies). This means that is there are any security breaches your data is secure.

Databowl uses Amazon Web Services (AWS) servers in Southern Ireland to store your data securely.

We only store your data on server locations that are secure and EUGDPR, UKGDPR (UK General Data Protection Regulation) and Data Protection Act 2018 (amended) compliant.

See 8. for transfers of data.

We will not share your personal details with any third parties without your express permission.

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8. Transfers of data

Your data is initially collected on a form located on our dedicated web server in Germany.

When you click on ‘Proceed to earn now’it is securely transferred to data servers in Ireland which are also in the EEA.

We comply with relevant data protection laws for all transfers of personal data.

Whenever we transfer your personal data, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to and from EU member states and EEA countries based on EUGDPR law.
• We will only transfer your personal data to the United Kingdom from EU member states and EEA countries on the basis that, on a transitional basis, EU member states and EEA countries deem the United Kingdom to be adequate to allow for data flows to the United Kingdom.
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we transfer your data to countries not covered above, we will use specific contracts approved by the European Commission and the United Kingdom which give personal data the same protection that it has in the EEA.

We always have signed contracts in place with all the research companies that we list to ensure that they will keep your data secure and that they comply with the rules and principles of the UKGDPR (UK General Data Protection Regulation) and Data Protection Act 2018 which we also operate within.

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9. Special categories of data

TopPaidSurveys does not offer its services to children under the age of 13.

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10. Changes to our privacy policy

We keep our privacy policy under regular review and any updates will appear on this web page. This privacy policy was last updated in February 2021.

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11. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email privacy@toppaidsurveys.co.uk or write to:

Mr. S. Threlfall, Search Professionals Ltd., The Barn, 1 West End, Whittlesford, Cambridge, CB22 4LX

If you are based in an EU member state, or an EEA country:
by email to: gdpr@ametrosgroup.com or write to:
Ametros Ltd. Unit 3D, North Point House, North Point Business Park, New Mallow Road, Cork, Ireland.